For comprehensive administrative consulting and reliable business support services, contact us at (510) 228-0252 to learn more about our fractional chief administrative officer services and operations consulting.
For comprehensive administrative consulting and reliable business support services, contact us at (510) 228-0252 to learn more about our fractional chief administrative officer services and operations consulting.
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At The CVJ Solution, LLC ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, book a consultation, or interact with our services.
By using this website, you agree to the terms of this Privacy Policy.
1. Information We Collect
Information You Provide Voluntarily
We may collect the following information when you fill out forms, subscribe, book a call, or contact us:
Information Collected Automatically
When you visit our website, we may automatically collect:
This helps us understand how visitors use our website so we can improve the experience.
Payment Information
If you purchase services, payments are processed securely through third-party providers (e.g., PayPal, Stripe, or your website’s built-in payment tool).
We do not store or access your full payment details.
2. How We Use Your Information
We use the information we collect to:
We never sell your personal information.
3. Sharing Your Information
We may share information with:
We do not share your information with outside parties for advertising or data-mining purposes.
We may also disclose information if required by law or to protect our legal rights.
4. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to:
You can disable cookies in your browser settings at any time.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights & Choices
Depending on your location, you may have the right to:
You can exercise these rights by contacting us at: info@cvjsolution.com
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
8. Children’s Privacy
Our website and services are not intended for children under 18. We do not knowingly collect information from minors.
9. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
The CVJ Solution, LLC
Email: info@cvjsolution.com
Website: www.cvjsolution.com
Last Updated: November 15, 2025
Terms of Service (Terms & Conditions)
These Terms of Service (“Terms”) govern your use of The CVJ Solution, LLC website and any services, consultations, coaching, or products provided by The CVJ Solution, LLC (“we,” “our,” or “us”). By accessing this website or booking services, you agree to these Terms.
1. Use of Website
You may use this website for lawful purposes only. You agree not to misuse, copy, or distribute any content without permission.
2. Services Offered
We provide administrative consulting, coaching, training, fractional executive assistance, and related services. Exact deliverables are outlined in each client’s proposal or agreement.
3. No Guarantees
While we strive to provide high-quality consulting and training, outcomes vary by client. We do not guarantee specific business, financial, or operational results.
4. Payments
Fees must be paid according to the terms listed in your invoice or client agreement. Failure to submit payment may result in service suspension.
5. Scheduling & Cancellations
Cancellations, rescheduling, and refunds follow our Refund & Cancellation Policy below.
6. Intellectual Property
All content, templates, materials, and resources provided by The CVJ Solution remain our intellectual property. Clients receive usage rights for internal purposes only unless otherwise stated.
7. Limitation of Liability
We are not liable for any damages resulting from:
To the fullest extent permitted by law, our liability is limited to the amount paid for services.
8. Third-Party Tools
We may use third-party tools (e.g., scheduling apps, payment processors). We are not responsible for their performance or policies.
9. Changes to Terms
We may update these Terms at any time. Continued use of this website constitutes acceptance of revised Terms.
10. Contact
If you have questions about these Terms of Service (Terms and Conditions), please contact:
The CVJ Solution, LLC
Email: info@cvjsolution.com
Website: www.cvjsolution.com
Last Updated: November 15, 2025
The information provided on this website by The CVJ Solution is for educational and informational purposes only.
1. No Professional Advice
Nothing on this website constitutes:
Consult with qualified professionals for advice specific to your situation.
2. No Guarantees
While we provide strategies, frameworks, and support, we cannot guarantee specific outcomes related to:
Client results vary.
3. Not a Client Relationship
Viewing our website or downloading resources does not form a consulting relationship. You become a client only after signing a formal agreement.
4. External Links
We may link to third-party sites. We do not control or assume responsibility for their content or policies.
5. Accuracy of Information
We make reasonable efforts to keep information updated but do not guarantee accuracy, completeness, or timeliness.
6. Contact
If you have questions about this website, please contact:
The CVJ Solution, LLC
Email: info@cvjsolution.com
Website: www.cvjsolution.com
Last Updated: November 15, 2025
This Refund & Cancellations Policy explains how refunds, cancellations, and rescheduling are handled for all services offered by The CVJ Solution, LLC (“we,” “our,” or “us”).
By booking, purchasing, or participating in any session, consultation, or service, you agree to the terms below.
1. Discovery Calls & Consultations
1.1 Refunds
Discovery Calls and consultation sessions are non-refundable once booked.
1.2 Cancellations
If you need to cancel or reschedule your session, you must notify us no less than 30 minutes prior to the scheduled start time to avoid being billed for the session.
Cancellations made within 30 minutes of the session start time, or failure to attend (“no-show”), are non-refundable and fully billable.
1.3 Rescheduling
We understand that life happens.
Clients may reschedule their consultation up to two (2) additional times at no extra cost, provided that the 30-minute notice requirement is met.
After two reschedules, additional fees or a new booking may be required.
2. Coaching, Consulting, and Fractional Support Sessions
2.1 Refunds
Individual coaching, consulting, or fractional EA support sessions are non-refundable after payment is processed.
2.2 Cancellations & Rescheduling
Cancellations and rescheduling follow the same guidelines as consultations:
3. Service Packages & Project-Based Work
3.1 Refunds
Payments for multi-session packages, retained services, or project-based engagements are refundable only if work has not begun.
Work is considered “begun” when:
Once work has begun, payments become non-refundable.
3.2 Credits
In exceptional circumstances, at our discretion, partial credit may be applied toward future services.
4. Workshops, Trainings, and Group Programs
4.1 Refunds
Payments for workshops, group trainings, or cohort programs are non-refundable.
4.2 Transfers
Seats may be transferred to another participant upon request, provided the session has not yet occurred.
4.3 Rescheduling by Us
If we reschedule a workshop or group session, clients will be offered:
5. Digital Products & Downloads
All digital or downloadable products, including templates, guides, checklists, and documents, are non-refundable due to instant access.
6. Cancellations by The CVJ Solution
If we must cancel a session, workshop, or project and no suitable alternative can be offered, a full refund will be issued.
This applies only to permanent cancellations, not standard rescheduling.
7. Payment Disputes & Chargebacks
Initiating a chargeback without contacting us first violates these terms.
Chargebacks may result in:
We encourage clients to email us and allow us the opportunity to resolve issues fairly.
8. Contact
If you have questions about this Refund & Cancellation Policy, please contact:
The CVJ Solution, LLC
Email: info@cvjsolution.com
Website: www.cvjsolution.com
Last Updated: November 15, 2025
By booking or purchasing services from The CVJ Solution, LLC, you agree to the following terms:
1. Payment Methods
We accept payment via:
2. Payment Due
3. Late Payments
Invoices unpaid after the due date may incur:
4. Payment Plans
If offered, payment plans must be followed as agreed. Missed payments may result in cancellation of remaining services.
5. Digital Product Billing
Digital products are charged in full at checkout and are non-refundable.
6. Taxes
Clients are responsible for any taxes required by law based on their location.
7. Contact
If you have questions about this Payment Terms and Billing Policy, please contact:
The CVJ Solution, LLC
Email: info@cvjsolution.com
Website: www.cvjsolution.com
Last Updated: November 15, 2025
The CVJ Solution, LLC is committed to ensuring that our website is accessible to all users, including individuals with disabilities.
1. Our Commitment
We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, where possible.
2. Accessibility Features
Our website strives to provide:
3. Ongoing Improvements
We are continuously improving our website’s accessibility as technology evolves and new standards emerge.
4. Third-Party Content
Some content or features may rely on third-party platforms. We cannot guarantee their accessibility standards.
5. Feedback
If you experience any accessibility issues, please contact us so we can assist and improve:
Email: info@cvjsolution.com
Subject Line: Accessibility Support Request
6. Contact
If you have questions about this Accessibility Statement, please contact:
The CVJ Solution, LLC
Email: info@cvjsolution.com
Website: www.cvjsolution.com
Last Updated: November 15, 2025
Copyright © 2025 The CVJ Solution - All Rights Reserved.
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