Signed in as:
filler@godaddy.com
Policy Shortcuts
Access The CVJ Solution’s legal & policy documents
Privacy Policy
At The CVJ Solution, LLC ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, book a consultation, or interact with our services.
By using this website, you agree to the terms of this Privacy Policy.
1. Information We Collect
Information You Provide Voluntarily
We may collect the following information when you fill out forms, subscribe, book a call, or contact us:
- Name
- Email address
- Phone number
- Company name
- Job title
- Any information you provide in inquiry forms, questionnaires, or messaging
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages viewed
- Time spent on site
- Cookies and analytics data
This helps us understand how visitors use our website so we can improve the experience.
Payment Information
If you purchase services, payments are processed securely through third-party providers (e.g., PayPal, Stripe, or your website’s built-in payment tool).
We do not store or access your full payment details.
2. How We Use Your Information
We use the information we collect to:
- Provide and deliver our consulting and training services
- Respond to inquiries or scheduling requests
- Improve our website and client experience
- Send updates, emails, or newsletters (only if you opt in)
- Process transactions
- Maintain business records and comply with legal obligations
We never sell your personal information.
3. Sharing Your Information
We may share information with:
- Service Providers (e.g., scheduling software, analytics platforms, email marketing tools)
- Payment Processors (for purchases you authorize)
- Contracted team members working on your project (if applicable and with confidentiality obligations)
We do not share your information with outside parties for advertising or data-mining purposes.
We may also disclose information if required by law or to protect our legal rights.
4. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to:
- Understand how visitors use our site
- Improve performance, functionality, and user experience
- Support analytics tools (e.g., Google Analytics)
You can disable cookies in your browser settings at any time.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights & Choices
Depending on your location, you may have the right to:
- Access the information we have about you
- Correct or update your information
- Request deletion of your information
- Opt out of marketing communications
- Request a copy of your data
You can exercise these rights by contacting us at: info@cvjsolution.com
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
8. Children’s Privacy
Our website and services are not intended for children under 18. We do not knowingly collect information from minors.
9. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
The CVJ Solution, LLC
Email: info@cvjsolution.com
Website: www.cvjsolution.com
Last Updated: November 15, 2025
Terms of Service
Terms of Service (Terms & Conditions)
These Terms of Service (“Terms”) govern your use of The CVJ Solution, LLC website and any services, consultations, coaching, or products provided by The CVJ Solution, LLC (“we,” “our,” or “us”). By accessing this website or booking services, you agree to these Terms.
1. Use of Website
You may use this website for lawful purposes only. You agree not to misuse, copy, or distribute any content without permission.
2. Services Offered
We provide administrative consulting, coaching, training, fractional executive assistance, and related services. Exact deliverables are outlined in each client’s proposal or agreement.
3. No Guarantees
While we strive to provide high-quality consulting and training, outcomes vary by client. We do not guarantee specific business, financial, or operational results.
4. Payments
Fees must be paid according to the terms listed in your invoice or client agreement. Failure to submit payment may result in service suspension.
5. Scheduling & Cancellations
Cancellations, rescheduling, and refunds follow our Refund & Cancellation Policy below.
6. Intellectual Property
All content, templates, materials, and resources provided by The CVJ Solution remain our intellectual property. Clients receive usage rights for internal purposes only unless otherwise stated.
7. Limitation of Liability
We are not liable for any damages resulting from:
- your use of this website,
- reliance on content, or
- decisions made based on our services or recommendations.
To the fullest extent permitted by law, our liability is limited to the amount paid for services.
8. Third-Party Tools
We may use third-party tools (e.g., scheduling apps, payment processors). We are not responsible for their performance or policies.
9. Changes to Terms
We may update these Terms at any time. Continued use of this website constitutes acceptance of revised Terms.
10. Contact
If you have questions about these Terms of Service (Terms and Conditions), please contact:
The CVJ Solution, LLC
Email: info@cvjsolution.com
Website: www.cvjsolution.com
Last Updated: November 15, 2025
Website Disclaimer
The information provided on this website by The CVJ Solution is for educational and informational purposes only.
1. No Professional Advice
Nothing on this website constitutes:
- legal advice
- financial advice
- tax advice
- medical or mental-health advice
Consult with qualified professionals for advice specific to your situation.
2. No Guarantees
While we provide strategies, frameworks, and support, we cannot guarantee specific outcomes related to:
- business growth
- income
- performance
- operational success
- administrative outcomes
Client results vary.
3. Not a Client Relationship
Viewing our website or downloading resources does not form a consulting relationship. You become a client only after signing a formal agreement.
4. External Links
We may link to third-party sites. We do not control or assume responsibility for their content or policies.
5. Accuracy of Information
We make reasonable efforts to keep information updated but do not guarantee accuracy, completeness, or timeliness.
6. Contact
If you have questions about this website, please contact:
The CVJ Solution, LLC
Email: info@cvjsolution.com
Website: www.cvjsolution.com
Last Updated: November 15, 2025
Refund & Cancellation Policy
This Refund & Cancellations Policy explains how refunds, cancellations, and rescheduling are handled for all services offered by The CVJ Solution, LLC (“we,” “our,” or “us”).
By booking, purchasing, or participating in any session, consultation, or service, you agree to the terms below.
1. Discovery Calls & Consultations
1.1 Refunds
Discovery Calls and consultation sessions are non-refundable once booked.
1.2 Cancellations
If you need to cancel or reschedule your session, you must notify us no less than 30 minutes prior to the scheduled start time to avoid being billed for the session.
Cancellations made within 30 minutes of the session start time, or failure to attend (“no-show”), are non-refundable and fully billable.
1.3 Rescheduling
We understand that life happens.
Clients may reschedule their consultation up to two (2) additional times at no extra cost, provided that the 30-minute notice requirement is met.
After two reschedules, additional fees or a new booking may be required.
2. Coaching, Consulting, and Fractional Support Sessions
2.1 Refunds
Individual coaching, consulting, or fractional EA support sessions are non-refundable after payment is processed.
2.2 Cancellations & Rescheduling
Cancellations and rescheduling follow the same guidelines as consultations:
- Notify us at least 30 minutes before the session.
- Up to two (2) no-cost reschedules are permitted.
- No-shows or late cancellations are non-refundable.
3. Service Packages & Project-Based Work
3.1 Refunds
Payments for multi-session packages, retained services, or project-based engagements are refundable only if work has not begun.
Work is considered “begun” when:
- assessments are completed,
- prep work is performed,
- documents are reviewed,
- meetings are held,
- or any deliverable work has started.
Once work has begun, payments become non-refundable.
3.2 Credits
In exceptional circumstances, at our discretion, partial credit may be applied toward future services.
4. Workshops, Trainings, and Group Programs
4.1 Refunds
Payments for workshops, group trainings, or cohort programs are non-refundable.
4.2 Transfers
Seats may be transferred to another participant upon request, provided the session has not yet occurred.
4.3 Rescheduling by Us
If we reschedule a workshop or group session, clients will be offered:
- a new date, or
- credit toward a future workshop.
5. Digital Products & Downloads
All digital or downloadable products, including templates, guides, checklists, and documents, are non-refundable due to instant access.
6. Cancellations by The CVJ Solution
If we must cancel a session, workshop, or project and no suitable alternative can be offered, a full refund will be issued.
This applies only to permanent cancellations, not standard rescheduling.
7. Payment Disputes & Chargebacks
Initiating a chargeback without contacting us first violates these terms.
Chargebacks may result in:
- termination of services,
- removal of access to materials,
- inability to book future sessions.
We encourage clients to email us and allow us the opportunity to resolve issues fairly.
8. Contact
If you have questions about this Refund & Cancellation Policy, please contact:
The CVJ Solution, LLC
Email: info@cvjsolution.com
Website: www.cvjsolution.com
Last Updated: November 15, 2025
Payment Terms & Billing Policy
By booking or purchasing services from The CVJ Solution, LLC, you agree to the following terms:
1. Payment Methods
We accept payment via:
- credit/debit card
- PayPal
- Stripe
- any additional methods listed at checkout
2. Payment Due
- For hourly or session-based services: payment is due at the time of booking.
- For project-based or package services: payment is due upon invoice, unless a payment plan is provided.
3. Late Payments
Invoices unpaid after the due date may incur:
- service pauses
- late fees (if stated in your agreement)
- withholding of deliverables until payment is received
4. Payment Plans
If offered, payment plans must be followed as agreed. Missed payments may result in cancellation of remaining services.
5. Digital Product Billing
Digital products are charged in full at checkout and are non-refundable.
6. Taxes
Clients are responsible for any taxes required by law based on their location.
7. Contact
If you have questions about this Payment Terms and Billing Policy, please contact:
The CVJ Solution, LLC
Email: info@cvjsolution.com
Website: www.cvjsolution.com
Last Updated: November 15, 2025
Accessibility Statement
The CVJ Solution, LLC is committed to ensuring that our website is accessible to all users, including individuals with disabilities.
1. Our Commitment
We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, where possible.
2. Accessibility Features
Our website strives to provide:
- clear navigation
- alt text for images
- readable font sizes
- sufficient color contrast
- keyboard accessibility
- responsive mobile design
3. Ongoing Improvements
We are continuously improving our website’s accessibility as technology evolves and new standards emerge.
4. Third-Party Content
Some content or features may rely on third-party platforms. We cannot guarantee their accessibility standards.
5. Feedback
If you experience any accessibility issues, please contact us so we can assist and improve:
Email: info@cvjsolution.com
Subject Line: Accessibility Support Request
6. Contact
If you have questions about this Accessibility Statement, please contact:
The CVJ Solution, LLC
Email: info@cvjsolution.com
Website: www.cvjsolution.com
Last Updated: November 15, 2025
Copyright © 2026 The CVJ Solution - All Rights Reserved.
This website uses cookies.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.